“I was very satisfied with the service that y'all provided. I live in Lenoir and usually do business with Nissan in Hickory. They did me wrong and I refuse to go back to them. Your service dept did us right and we will continue to give your dealership our business. Thank you.” – Stacy C.

“We received excellent and prompt service. We really appreciate the quality and professional people in your service department.” --Augusta

 “Safety of the Nissan Murano:
The Nissan Murano is a very safe SUV that will give you miles of peaceful travel experiences. The pictures below are of a 2007 Nissan Murano that was in a head on collision with a car that was out of control by a drunk driver and flipped in the air twice before landing on the hood of the Murano. As you can see from the photos, the front of the vehicle took all the impact. The car basically bounced off of the hood and landed in the street in front of the Murano. The shatterproof glass windshield kept the passengers from getting glass on them or inside the vehicle. The airbags deployed as they were designed to do and the two passengers in this head on collision received no injuries due to the safety features in place in the Murano. If you are considering buying or leasing a new car or SUV, I would seriously consider the Nissan Murano. It is a great vehicle. It is an extremely safe vehicle and can and should give you peace of mind. Please call a salesperson at University Nissan at 1-800-798-9826 or 828-264-7726 for more information or to set up an appointment to take a test drive. “ --Nissan Murano Owner

 “Thank you for your e-mail and your interest in knowing that my auto service was satisfactory. They did an excellent job and in a timely fashion. I like taking my cars there for service. Please continue to keep up the good work.” --Michael P.

“University Nissan had my ‘seal of approval.’
Your staff was very helpful and definitely made an ‘unscheduled’ mishap less stressful.
We were able to return home as planned thanks to the speedy service. I will tell my friends how courteous Ted and Todd were and that the facility was first-rate.”  -- Andrea H.

“Your service department has always been efficient, friendly and professional. I have never had to wait longer than expected and service was completed to my satisfaction.” --Donna

“To describe you service dept in one word I'd choose the word ‘AWESOME.’ Thanks. Job performed in excellence!!!!”
–Ralph B., Customer Since 2011

“Only place I will take my cars.”
–C. Pollard, Customer Since 2007

“I was completely satisfied with the service done on my car. Your staff was able to get my car up and running again very quickly considering that I brought it in on a busy Labor Day weekend, and the price I paid for their service was very reasonable. More importantly, your staff was incredibly kind and patient with me when I had questions, and they gave me an honest opinion about the maintenance I needed to have done. If I have future car trouble, I will certainly be coming back to University Nissan. You all were great, and I appreciate your help!”
–Rose B.

"Your service department always does excellent work on my car. You're the only Nissan dealer I use."  —Bob. I

"Always have excellent service and great employees. I recommend your dealership often even though I live in Winston Salem." —Tamara P.

“I have owned 2 Pacifica's; both new cars and both from Chris Welborne. I have found that his service department manager Todd Milstead is one of the best. He always answers my call, takes time to explain things me; but most importantly, he listens. My car has 220K miles on it...I drive a lot as Realtor. All of these miles are highway miles so I know every noise my car makes. This is what I mean by “he listens” to me. He has never looked at me with the typical “female driver” look that most automotive men will give. Usually, if I can explain the noise well enough and with his help, I can avoid major repairs. And for this reason, I will drive my car wherever he may go.

I will drive my Pacifica until it gives out on me...I love my car. It has been a good car and I owe this to Todd and his service dept team. Tell Chris when and if they ever come out with another Pacifica...I will call him for a new one.” – Tammy F., Customer Since 2009

“I'd like to say that Todd and Ted are FANTASTIC and I was totally satisfied. I'll be back. My thanks to everyone at University Nissan for having such a capable and friendly staff and for doing all you do to make sure your customers are happy! I am!”
– Susan K., Customer Since 2002

 “As always: our visit to your Nissan Location was like coming HOME...

You guys are marvelous and really make us the customers feel welcome and at home. I'm extremely impressed with the caliber of Service, Sales, Tech and Mechanical expertise that is the backbone fiber of your dealership. Totally amazing dealership and one I'm calling home although you guys are more than a hundred miles one-way away from our home. The experience is worth the drive. Please pass our sincere heartfelt thanks on to the guys...” --Ralph B.

 “I like University Nissan. This is my third Nissan I have purchased from U.N. The service department has always been very nice and prompt at doing what needs to be done with my car.” – Joetta S., Customer Since 2010

“Everything was first class on my service work. I was received with politeness, extreme professionalism and fast service. It could not have been better.” --Dan M.

“Everything was superb as usual.”  --Eric M.

“I’ve been having my Nissan serviced with you all since I purchased it about a year ago and have had nothing but exceptional service. Ted and Todd (and everyone else in the service dept.) are great and I will continue to come here AND refer friends.” --Terri M.

“I’m always treated well by the Service Department folks at University Nissan, and my most recent visit was no different. The prices are somewhat high for the area, but the service reps always listen to me, explain everything to me, and are thorough in their work. Tell them to keep up the good work, and I’ll definitely be back whenever I need service.” --Melissa S.

“The service is always pleasant and good. On Saturday the manager was very helpful and even answered my question about the locking button by showing – which for me is way better than just telling. All items were fixed in good time. I love my Versa and hope I can keep driving it for a long time.” –Paula

“Yesterday was the first time that I have had any car service at University Nissan. I was and am so impressed. The crew diagnosed the problem and fixed it in record time. Everyone that I spoke with was friendly and personable. I plan on using University Nissan in the future and will share what a positive experience I had with others.” --Jenn

“As always, the service from University Nissan is great! We love our car and know that we will receive the service needed for our car. Continue! We recommend your dealership to people constantly even though we live in Winston Salem. People constantly comment on the Juke and want to know about its performance. I always have great things to say about this car.”
–Tamara P., Customer Since 2011

“Could not be happier with your service manager, Todd. The Xterra is for my daughter with the stipulation that she performs the scheduled maintenance (which she has done). Todd could not be more helpful. He goes out of his way to explain what needs doing and makes sure when her appointment is complete that everything has been taken care of.” – Phil G., Customer Since 2010